This inventor holds 3 USPTO granted patents and 1 published patent application. Top assignees: Siemens Energy & Automation, Inc., Other. Active years: 1989-2023.
Location History:
- Redfield, AR (US) (1989 - 1995)
- Tampa, FL (US) (2023)
Company Filing History:
2 out of 567 
1 out of 834,411 Years Active: 1989-2023
Title: Innovations and Contributions of James P. Somers
Introduction
James P. Somers is an accomplished inventor based in Redfield, Arkansas. He holds a total of 3 patents that showcase his innovative contributions to technology and customer service. His work focuses on enhancing customer experiences and improving electrodynamic machines.
Latest Patents
One of Somers' latest patents is titled "Systems and methods for digital analysis, test, and improvement of customer experience." This invention discloses systems and methods for digitally capturing, labeling, and analyzing data that represents shared experiences between service providers and customers. The data is utilized to identify, test, and implement value-added improvements to enhance the shared experience and ensure quality customer service. Improvements can include modifications to customer service processes, precision learning, targeted coaching for agents, process compliance monitoring, and knowledge curation for software applications that automate tasks and provide natural language interfaces for accessing historical knowledge bases.
Another significant patent is the "Electrodynamic machine having self-aligning housing mounting system." This invention pertains to an electrodynamic machine, such as an electric induction motor, featuring a frame and a bearing housing attached to the frame. The design allows for self-registration of the housing with respect to a desired reference plane during manufacture or servicing, ensuring that instrumentation devices are accurately positioned.
Career Highlights
Throughout his career, James P. Somers has worked with notable companies, including Siemens Energy & Automation, Inc. His experience in these organizations has contributed to his expertise in developing innovative solutions in the field of technology.
Collaborations
Somers has collaborated with professionals such as Eric G. Palacio and John Kruper, further enhancing his work through shared knowledge and expertise.
Conclusion
James P. Somers is a notable inventor whose patents reflect his commitment to innovation in customer experience and electrodynamic machines. His contributions continue to influence the fields he has worked in, showcasing the importance of creativity and technical advancement.