This inventor holds 1 USPTO granted patent. Top assignee: The Adt Security Corporation. Active years: 2026.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2026
Title: James Cole and Language-Based Agent Assignment in Mobile Applications.
Introduction
James Cole is an inventor associated with Lauderdale By the Sea, Florida. His patent work addresses how a remote monitoring platform can connect rideshare users with agents who speak their preferred language.
Latest Patents
Cole is associated with 1 patent: “Assigning Agents to Communication Sessions Based on Language Preferences in Mobile Applications.” The described system receives a request from a rideshare service’s backend to initiate a communication session with a user. It obtains the language preference specified in the user’s rideshare mobile application and compares it with language capability information for available agents. The platform then assigns a suitable agent and establishes the session between that agent and the user.
Career Highlights
Cole is associated with The ADT Security Corporation. His patent describes applying language preferences and agent capabilities to communication-session assignment in a remote monitoring context.
Collaborations
Isabel Fernandez is identified as Cole’s coworker. The available information does not specify whether they collaborated on the patent.
Conclusion
James Cole’s patent focuses on matching rideshare users with agents based on language preferences, helping guide the assignment and establishment of communication sessions.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile