James A Brewster

Title: James A Brewster: Innovator in Intelligent Information Routing

Introduction

James A Brewster is an accomplished inventor based in Plano, TX (US). He has made significant contributions to the field of intelligent information routing, holding 2 patents that showcase his innovative approach to telephony systems.

Latest Patents

One of Brewster's latest patents is an "Intelligent Information Routing System and Method." This invention comprises a telephony controller coupled to a private branch exchange through a link interface. The telephony controller communicates with a handle manager and a script interpreter engine. It receives information from the link interface regarding telephone calls being placed to the private branch exchange. The telephony controller initiates actions with the script interpreter engine that accesses information stored in a database through a database controller. In response to the actions of the script interpreter engine, the telephony controller instructs the private branch exchange to route the call to an appropriate location within a company, depending on the information received by the private branch exchange through automatic transmission of data or interaction with the calling party.

Career Highlights

Brewster has worked with notable companies such as Answersoft, Inc. and Concerto Software, Inc. His experience in these organizations has contributed to his expertise in developing innovative telephony solutions.

Collaborations

Some of his coworkers include Srikanth Subramanian and Thomas D Hite. Their collaboration has likely played a role in the development of Brewster's innovative ideas.

Conclusion

James A Brewster is a notable inventor whose work in intelligent information routing has made a significant impact in the field. His patents reflect his commitment to advancing telephony technology and improving communication systems.