Location History:
- Northglenn, CO (US) (2005)
- Broomfield, CO (US) (2023)
Company Filing History:
Years Active: 2005-2023
Title: The Innovations of Isaac K. Eyeson: A Pioneer in Communications Technology.
Introduction
Isaac K. Eyeson, based in Northglenn, Colorado, is a distinguished inventor with a focus on advancing communication technologies. With a total of two patents to his name, his inventions reflect an innovative approach to enhancing user-agent interactions within contact centers. His contributions continue to pave the way for smarter communication strategies in various industries.
Latest Patents
Isaac's most recent patent is titled "Communications Arbitrator". This invention pertains to the monitoring of communication sessions, such as voice interactions between users and agents at contact centers. The system identifies keywords, phrases, emotions, or gestures related to the conversation content. By applying specific rules based on the identified elements, it generates topic suggestions for the user. For instance, if the conversation shifts between topics, the system provides relevant suggestions, allowing users to guide the agent's focus effectively.
His other significant patent is the "Method and Apparatus for Automatically Directing Calls by an Invisible Agent in a Switch". This groundbreaking technology utilizes an invisible agent in a remote switch to redirect telephone calls from public networks to a main switching system. This innovation enhances call management, streamlining user experiences in telecommunication.
Career Highlights
Throughout his career, Isaac K. Eyeson has been associated with prominent companies in the telecommunications industry. He has worked with Avaya Inc. and Avaya Technology LLC, contributing his expertise in developing advanced communication solutions that cater to the evolving needs of businesses and consumers alike.
Collaborations
Isaac has collaborated with notable professionals in the field, including Joel M. Ezell and Norman W. Petty. Their collective efforts in development and innovation have significantly impacted the telecommunications landscape, showcasing the importance of teamwork in driving technological advancements.
Conclusion
Isaac K. Eyeson's innovative spirit and commitment to enhancing communication technologies illustrate the critical role inventors play in shaping modern interactions. His patents serve as a testament to his expertise and vision, pushing the boundaries of what's possible in user-agent communication. As he continues to innovate, the industry looks forward to the future advancements he will undoubtedly bring.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.