Company Filing History:
Years Active: 2002-2004
Title: Innovations by Inventor Hung K Dinh
Introduction
Hung K Dinh is an accomplished inventor based in Spring, TX (US). He has made significant contributions to the field of computer diagnostics and customer service through his innovative patents. With a total of 3 patents, Dinh has developed methods that enhance the efficiency of computer servicing.
Latest Patents
One of his latest patents is titled "Automatic capture and comparison of computer configuration data." This method utilizes a program that captures the computer's hardware and operating system configuration upon installation. It also captures this information upon request, allowing for a comparison that highlights any differences, thereby improving customer service. Another notable patent is "Automatic capture and reporting of computer configuration data." This method employs diagnostic programs to capture and report comprehensive configuration information to customer service via email, streamlining the support process.
Career Highlights
Throughout his career, Hung K Dinh has worked with prominent companies such as Hewlett-Packard Development Company, L.P. and Compaq Information Technologies Group, L.P. His experience in these organizations has contributed to his expertise in computer technology and customer service solutions.
Collaborations
Dinh has collaborated with notable professionals in the field, including John E Meyer and John Harsany. These collaborations have likely enriched his work and led to further innovations in his patents.
Conclusion
Hung K Dinh's contributions to computer diagnostics and customer service through his patents demonstrate his innovative spirit and commitment to improving technology. His work continues to influence the industry and enhance user experiences.