Company Filing History:
Years Active: 2009
Title: Heath Christopher Newburn: Innovator in Software Error Reporting
Introduction
Heath Christopher Newburn is a notable inventor based in Round Rock, TX (US). He has made significant contributions to the field of software development, particularly in the area of error reporting. His innovative approach aims to enhance the efficiency of addressing end user issues by correlating them with developer defect logs.
Latest Patents
Heath holds a patent for a "System and method for updating end user error reports using programmer defect logs." This invention provides a mechanism for support personnel to access and update end user error reports with relevant information from defect reports. The system searches a defect report database to identify any related defect reports, allowing for a more informed resolution process. This includes details such as the source of the problem and any fixes or patches available.
Career Highlights
Heath Christopher Newburn is associated with International Business Machines Corporation (IBM), where he applies his expertise in software development and error reporting. His work has contributed to improving the overall user experience by streamlining the process of resolving software issues.
Collaborations
Heath has collaborated with notable colleagues, including Naeem Altaf and David B Kumhyr. These partnerships have fostered a collaborative environment that encourages innovation and problem-solving in software development.
Conclusion
Heath Christopher Newburn's contributions to software error reporting exemplify the importance of innovation in technology. His patent reflects a commitment to improving user support processes and enhancing the overall quality of software products.