Location History:
- Cedar Rapids, IA (US) (1979 - 1980)
- Naperville, IL (US) (1989)
Company Filing History:
Years Active: 1979-1989
Title: Harold W. Workman: Innovator in Call Systems and Switching Technology
Introduction
Harold W. Workman is a notable inventor based in Cedar Rapids, IA (US). He has made significant contributions to the fields of call systems and switching technology. With a total of 3 patents, Workman has demonstrated his expertise and innovative spirit throughout his career.
Latest Patents
One of Workman's latest patents is a "Method for predictive pacing of calls in a calling system." This invention involves a system that selects and dials calls to customers at a rate that keeps a group of agents fully occupied with calls that have detected a voice answer. The predictive pacing adjusts as the size of the agent group changes, ensuring that answered calls do not experience delays while waiting for available agents. Another significant patent is the "Dual TDM switching apparatus," which utilizes two identical and interconnected switch matrices. In this system, one matrix operates online while the other remains offline. If a module in the online switch fails, an identical module from the standby matrix is activated to maintain traffic flow. This modularity enhances the performance of the switch matrix and allows for quick restoration of operability.
Career Highlights
Harold W. Workman is currently employed at Rockwell International Corporation, where he continues to innovate and contribute to advancements in technology. His work has had a lasting impact on the efficiency and reliability of communication systems.
Collaborations
Throughout his career, Workman has collaborated with talented individuals such as Jean R. Oliphant and Jasvantrai C. Shah. These collaborations have fostered an environment of innovation and creativity, leading to the development of groundbreaking technologies.
Conclusion
Harold W. Workman's contributions to the fields of call systems and switching technology highlight his role as a significant inventor. His innovative patents and career at Rockwell International Corporation reflect his dedication to advancing technology in meaningful ways.