This inventor holds 1 USPTO granted patent and 1 published patent application. Top assignee: Pagerduty, Inc.. Active years: 2026.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2026
Title: Gordon R. Towne and Generative AI for Incident Workflows.
Introduction
Gordon R. Towne is an inventor associated with San Francisco, California, and PagerDuty, Inc. His patent work focuses on using generative artificial intelligence to create a natural-language interface for building incident workflows.
Latest Patents
Towne is associated with 1 patent, titled “Using Generative AI to Make a Natural Language Interface.” The invention describes an operations computing system that receives a user’s natural-language input about an incident and generates prompts based on that input. A machine-learning model produces clarifying questions or instructions, which the system sends to the user. After receiving additional input, the system uses the model to create and update structured text data, ultimately generating instructions for creating an incident workflow.
Career Highlights
Towne’s listed company affiliation is PagerDuty, Inc. His patent reflects an application of generative AI and machine learning to help users translate incident descriptions into structured workflow instructions.
Collaborations
Towne’s listed coworkers include Dylan Lingelbach and Weiyu Max Li. Their names provide context about colleagues associated with his professional environment, but the supplied information does not specify their roles in this patent.
Conclusion
Gordon R. Towne’s patent describes a conversational, AI-assisted approach to turning incident-related natural-language input into structured instructions for creating workflows.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile