The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 15, 2026
Filed:
Jan. 31, 2024
Pagerduty, Inc., San Francisco, CA (US);
Dylan Lingelbach, San Francisco, CA (US);
Weiyu Max Li, San Francisco, CA (US);
Justan Fee, San Francisco, CA (US);
Ralph A Bird, San Francisco, CA (US);
Gordon R. Towne, San Francisco, CA (US);
Nate M. Meierpolys, San Francisco, CA (US);
PagerDuty, Inc., San Francisco, CA (US);
Abstract
An operations computing system receives, from a user computing device, initial natural language text input associated with an incident and generates, based on the initial natural language text input, a set of prompts. The operations computing system provides the set of prompts as input to a machine learning model and receives, from the model, text output for each prompt, in which the text output includes a clarifying question or a clarifying instruction. The operations computing system sends, to the user computing device, the text output, and receives, from the user computing device, additional natural language text input. The operations computing system applies the model to the natural language text input to generate respective initial structured text data for each prompt. The operations computing system applies the model to the respective initial structured text data for each prompt to generate updated structured text data including instructions for creating an incident workflow.