This inventor holds 1 USPTO granted patent. Top assignee: Convergys Information Management Group, Inc.. Active years: 2006.
Company Filing History:
Years Active: 2006
Title: Gordon Gilpin: Innovator in Internet Access Solutions
Introduction
Gordon Gilpin is a notable inventor based in Austin, TX (US). He has made significant contributions to the field of internet access through his innovative patent. His work focuses on enhancing customer interactions and providing tailored solutions in data network products and services.
Latest Patents
Gordon Gilpin holds a patent for an "Expert system adapted dedicated internet access guidance engine." This invention allows an agent to interact with customers effectively, providing selection and recommendations for data network products and services. The system is designed to accommodate agents of varying skill levels, ensuring that even those with lower expertise can perform efficiently without compromising performance. The dedicated internet access guidance engine is capable of selecting and rating internet access products and services, ultimately delivering solutions that meet customer needs.
Career Highlights
Gordon is associated with Convergys Information Management Group, Inc., where he applies his expertise in developing innovative solutions for internet access. His work has been instrumental in creating systems that enhance customer experience and streamline the selection process for network services.
Collaborations
Gordon has collaborated with notable coworkers such as Charles Erickson and Rod Mancisidor, contributing to the advancement of technology in the field of internet access.
Conclusion
Gordon Gilpin's contributions to internet access solutions through his innovative patent demonstrate his commitment to improving customer interactions and service delivery. His work continues to influence the industry positively.