Gerald Paul Hester

Title: Innovations of Gerald Paul Hester

Introduction

Gerald Paul Hester is a notable inventor based in Santa Ana, California. He has made significant contributions to the field of technology, particularly in the areas of bar code decoding and customer satisfaction data collection. With a total of six patents to his name, Hester's work has had a lasting impact on various industries.

Latest Patents

One of Hester's latest patents is a method and apparatus for reading and decoding a high-density linear bar code, specifically the Universal Product Code (UPC) symbol and its derivatives. This innovative method allows for unambiguous decoding of encoded characters by utilizing primary ratios that represent the widths of selected coding modules. In cases of out-of-tolerance printing, secondary ratios are employed to resolve ambiguities. The apparatus is designed for both hand-held wand scanning and laser beam scanning, enhancing the efficiency of UPC symbol scanning.

Another significant patent is the development of an electronic customer satisfaction terminal. This terminal is designed to electronically collect opinion data from customers regarding their satisfaction with services rendered. It features a keyboard that displays inquiries with multiple-choice responses, allowing customers to easily record their feedback. The collected data is managed by a microprocessor controller, which also enables the generation of written reports in preselected formats. This innovation streamlines the process of gathering customer feedback and enhances service quality.

Career Highlights

Gerald Paul Hester has been associated with Msi Data Corporation, where he has contributed to various technological advancements. His work has not only improved the efficiency of data collection but has also enhanced customer interaction with service organizations.

Collaborations

Hester has collaborated with notable coworkers such as Ernest R. Cadotte and Paul Sherer, contributing to a dynamic work environment that fosters innovation and creativity.

Conclusion

Gerald Paul Hester's contributions to technology through his patents reflect his commitment to innovation and improvement in customer service and data processing. His work continues to influence the industry and enhance user experiences.