Gerald Michael Wert

Title: Gerald Michael Wert: Innovator in Telecommunication Systems

Introduction

Gerald Michael Wert is a notable inventor based in New Providence, NJ (US). He has made significant contributions to the field of telecommunications, holding 2 patents that showcase his innovative spirit and technical expertise.

Latest Patents

One of his latest patents is titled "System and method for selecting agent destinations and monitoring calls." This invention involves a system that selects agent destinations and monitors calls made from a caller through an intelligent call processing network to a network customer. The system includes a plurality of home agents, such as those used in telemarketing, which receive routed calls. A customer routing point responds to call queries and routes the call to the desired home agent. Additionally, a management information server is connected to store call routing and agent call-handling information. The system also features agent managers that monitor home agents and maintain agent availability, routing configurations, and statistical information.

Another significant patent is "Telephone system with subscriber selected audio and image announcements." This invention allows a telephone network system to route audio and image announcements into calls originating from a local telephone station. Subscribers can select desired audio and image announcements generated by a network announcement facility. The routing manager at the subscriber's location determines the routing logic of the call based on various factors, including the location of the calling party and the time of day.

Career Highlights

Gerald Michael Wert is associated with AT&T Corp., a leading telecommunications company. His work has contributed to advancements in call processing and subscriber interaction within telecommunication networks.

Collaborations

Throughout his career, Gerald has collaborated with notable coworkers, including Brenda L. Casselman and Mohammed Hussain. Their combined efforts have furthered the development of innovative solutions in the telecommunications sector.

Conclusion

Gerald Michael Wert's contributions to telecommunications through his patents reflect his dedication to innovation and improvement in communication technologies. His work continues to influence the industry and enhance user experiences in telecommunication systems.