Company Filing History:
Years Active: 2022
Title: Gautham Krishnamurthy: Innovator in Customer Authentication Technology
Introduction
Gautham Krishnamurthy is a notable inventor based in Bengaluru, India. He has made significant contributions to the field of customer authentication technology. His innovative approach has led to the development of a unique method that enhances the security of customer interactions.
Latest Patents
Gautham holds a patent for a "Method and system for authenticating customers on call." This invention discloses a method that includes providing a notification to a customer on an electronic device associated with the customer. The notification is triggered when the customer places a call to interact with an agent of an enterprise. The system is designed to authenticate the customer using an application on the electronic device. Once the authentication status is received, if successful, the call is connected to the agent, facilitating a secure interaction.
Career Highlights
Gautham is currently employed at [24]7.ai, Inc., where he continues to innovate in the field of customer service technology. His work focuses on improving the efficiency and security of customer-agent interactions through advanced technological solutions.
Collaborations
[This section has been skipped due to space constraints.]
Conclusion
Gautham Krishnamurthy's contributions to customer authentication technology exemplify his commitment to enhancing security in customer interactions. His innovative patent reflects the potential for improving customer service experiences across various industries.