Gary L Littell

Title: Gary L Littell: Innovator in Caller Authentication Technology

Introduction

Gary L Littell is a notable inventor based in Goodfield, IL (US). He has made significant contributions to the field of caller authentication technology, holding a total of 6 patents. His work focuses on enhancing security measures in call centers, ensuring that the identity of callers is verified effectively.

Latest Patents

One of Gary's latest patents is a system and method for authenticating a caller at a call center. This innovative system involves several steps: receiving online credentials from a caller, which include biometric information; requesting additional online credentials associated with the caller's mobile device; and authenticating the caller based on the received credentials and telephone authentication information. The system generates authentication status information and transfers this along with the phone call to the appropriate recipient. This technology aims to streamline the authentication process while enhancing security.

Career Highlights

Gary L Littell is currently employed at State Farm Mutual Automobile Insurance Company. His role involves leveraging his expertise in technology to develop solutions that improve customer service and security in the insurance industry. His innovative approach has positioned him as a key player in the field of caller authentication.

Collaborations

Gary has collaborated with talented individuals such as Lucas Wiechman and Matthew Burgund. These partnerships have fostered a creative environment that encourages the development of cutting-edge technologies.

Conclusion

Gary L Littell's contributions to caller authentication technology reflect his commitment to innovation and security. His work continues to influence the way call centers operate, ensuring a safer experience for both businesses and customers.