Francisco Perez Leon

Title: Innovations by Francisco Perez Leon

Introduction

Francisco Perez Leon is an accomplished inventor based in Richmond, CA (US). He has made significant contributions to the field of technology, particularly in the area of machine learning and business applications. With a total of 4 patents to his name, he continues to push the boundaries of innovation.

Latest Patents

One of his latest patents is titled "Machine learning-driven servicing interface - Systems and methods for customizing business applications based upon user intent scores." This invention describes a machine learning model that predicts when a user is likely to engage in specific activities while interacting with business applications. The model is trained using data from prior interactions between the application and multiple users. It provides a probability score for individual users, indicating the likelihood of their engagement in particular activities. This probability score is then combined with a business value factor to create a user intent score, which reflects the relative value of user engagement. The business application can be customized based on these user intent scores, enhancing user experience across various platforms, including apps, web pages, and call-in service centers.

Career Highlights

Francisco Perez Leon works at Capital One Services, LLC, where he applies his expertise in machine learning to develop innovative solutions. His work has been instrumental in improving business applications and enhancing user interactions.

Collaborations

Some of his notable coworkers include Koon Heng Ivan Teo and Fernando San Martin Jorquera, who collaborate with him on various projects within the company.

Conclusion

Francisco Perez Leon is a notable inventor whose work in machine learning and business applications has led to significant advancements in technology. His contributions continue to shape the future of user engagement in business environments.