This inventor holds 4 USPTO granted patents. Top assignees: Mci Communications Corporation, Mci Communications Corportion. Active years: 1998-2000.
Company Filing History:
Years Active: 1998-2000
Title: Frances D Taylor: Innovator in Call Management Technologies
Introduction
Frances D Taylor is a notable inventor based in Falls Church, VA (US). She holds a total of 4 patents that showcase her contributions to the field of call management technologies. Her innovative solutions have significantly impacted how call traffic is managed and routed in various systems.
Latest Patents
One of her latest patents is the "Network Call Parking Manager." This invention manages calls to be parked and parking resources on one or more parking platforms. It can be utilized in a system that combines the functionalities of call parking and intelligent call routing. The parking manager provides management of parking resources and complete control of the call throughout its duration. It makes a common pool of parking resources available to all customers, thereby increasing the availability of parking resources at call center ACDs and other customer premise equipment.
Another significant patent is the "Remote Data Gateway." This system and method allow customers to perform intelligent call routing (ICR) within a carrier's network. The Remote Data Gateway (RDG) enables customers to control the routing of their call traffic on the carrier's network. It provides the routing and delivery of call processing queries generated on the carrier's network to a Customer Access Point (CAP). The customer can use the CAP to perform ICR and other call processing functions, with results sent back to the RDG for implementation. The RDG enhances security, service reliability, message and protocol translation, and maximizes efficiency of network and system resources through a dynamic registration process.
Career Highlights
Frances has worked with MCI Communications Corporation, where she contributed to the development of innovative communication solutions. Her experience in this prominent company has allowed her to refine her skills and expand her knowledge in the field.
Collaborations
Throughout her career, Frances has collaborated with notable professionals, including Christine S Chaney and Steven C Becker. These collaborations have enriched her work and contributed to her success as an inventor.
Conclusion
Frances D Taylor's contributions to call management technologies through her patents demonstrate her innovative spirit and dedication to improving communication systems. Her work continues to influence the industry and pave the way for future advancements.