Company Filing History:
Years Active: 2015
Introduction
Felicia A. Hochheiser is a prominent inventor based in New York, NY. With a keen eye for innovation in service management systems, she has made a notable contribution to the field through her patent. Her work exemplifies the integration of structured frameworks to enhance service engagement management, emphasizing the importance of consistency and reusability in service delivery.
Latest Patents
Felicia holds a patent titled "Service Engagement Management Using a Standard Framework." This innovative solution addresses the complexities of managing service engagements by defining a service delivery model within an engagement framework. The framework consists of a hierarchy that includes a clear service definition along with a set of service elements and element tasks selected from a base of predefined tasks. This structured approach allows organizations to manage service engagements in a consistent manner while promoting data structures that support reuse and extensibility.
Career Highlights
Felicia currently works with the International Business Machines Corporation (IBM), a leading multinational technology company. Her role involves leveraging her expertise to refine and improve service engagement methodologies. With one patent to her name, she stands out as an influential figure in her field, showcasing a strong commitment to advancing best practices in service management.
Collaborations
In her career, Felicia has collaborated with notable colleagues, including Moonish Badaloo and Kavita Chavda. These partnerships have enabled her to enhance her innovative contributions by working together on various projects and exchanging expertise.
Conclusion
Felicia A. Hochheiser's innovative work in the realm of service engagement management has made a significant impact on the industry. With her patent and contributions at IBM, she continues to push the boundaries of how service engagements are conceived and managed, solidifying her place as a noteworthy inventor in today's technological landscape.