Company Filing History:
Years Active: 2014-2015
Title: The Innovations of Etienne Giraudy
Introduction
Etienne Giraudy is an accomplished inventor based in San Francisco, CA. He has made significant contributions to the field of technology, particularly in the realm of knowledge management systems. With a total of 3 patents to his name, Giraudy's work focuses on enhancing customer support tools through innovative methods and systems.
Latest Patents
One of Giraudy's latest patents is titled "Methods and systems for analyzing search terms in a multi-tenant database system environment." This invention addresses the challenges faced by organizations in managing large volumes of keywords searched in knowledge bases. By storing keywords in a meaningful way, Giraudy's system enables the generation of reports that help managers and supervisors understand customer trends and requirements. Efficient data storage is a key aspect of this patent, as it aids in managing voluminous data while reducing memory usage.
Another notable patent is the "Multi-lingual knowledge base," which outlines mechanisms and methods for enabling customers to manage knowledge bases in multiple languages. This invention allows end users to access articles in their preferred language while providing publishers with tools to manage and translate articles. Administrators are also equipped with the ability to set up available languages and default language assignments for translations.
Career Highlights
Etienne Giraudy is currently employed at Salesforce.com, Inc., where he continues to innovate and develop solutions that enhance customer support experiences. His work at Salesforce has positioned him as a key player in the technology sector, particularly in knowledge management.
Collaborations
Giraudy collaborates with talented individuals such as Mark Fischer and Orjan Nils Kjellberg, contributing to a dynamic work environment that fosters innovation and creativity.
Conclusion
Etienne Giraudy's contributions to the field of technology through his patents and work at Salesforce.com, Inc. highlight his commitment to improving customer support systems. His innovative approaches to knowledge management continue to make a significant impact in the industry.