Eric D Prosser

Title: Innovations by Eric D Prosser

Introduction

Eric D Prosser is an accomplished inventor based in Broomfield, Colorado. He has made significant contributions to the field of telecommunications through his innovative solutions. With a focus on enhancing customer service and support, his work has had a notable impact on the industry.

Latest Patents

Eric holds a patent for "Systems and methods for generating customer solutions." This patent describes implementations that provide systems and methods for generating customer solutions using real-time information for new customer sales and current customer support. The technology involves retrieving technical infrastructure information for an installed network design that offers telecommunication products at various customer sites. Additionally, customer service analytics are generated based on this information and displayed on a graphical user interface.

Career Highlights

Eric is currently employed at Level 3 Communications, LLC, where he applies his expertise in telecommunications. His work focuses on developing innovative solutions that improve customer interactions and service delivery. With one patent to his name, he continues to push the boundaries of technology in his field.

Collaborations

Eric has collaborated with notable colleagues, including Jeff Storey and Yunas Nadiadi. Their combined efforts contribute to the advancement of telecommunications solutions and customer service analytics.

Conclusion

Eric D Prosser's innovative work in telecommunications exemplifies the importance of real-time information in enhancing customer solutions. His contributions continue to shape the industry and improve customer experiences.