Elise Pickett

Title: Elise Pickett: Innovating Drive-Up Returns

Introduction

Elise Pickett is an inventor based in Minneapolis, Minnesota. Her patent work focuses on improving the coordination of drive-up returns in retail environments.

Latest Patents

Pickett is associated with 1 patent, titled “Systems and Methods for Facilitating Coordination of Drive-Up Returns.” The invention describes a process in which customers select an item for a drive-up return, notify the retailer when they are on their way, and indicate when they have arrived. The system gathers information about the customer and the item, including the customer’s current location, and sends it to an employee device. Employees can use the displayed information and instructions to handle the return.

Career Highlights

Pickett’s patent reflects an effort to make retail returns more convenient by coordinating customer updates with employee workflows. The disclosed system supports communication between customer and employee devices throughout the return process.

Collaborations

Pickett is associated with Target Brands, Inc. Her listed coworkers include Brett Friesen and Jathin Jayan.

Conclusion

Elise Pickett’s patent describes a technology-enabled approach to coordinating drive-up returns, connecting customer updates with the steps employees take to complete a return.