This inventor holds 1 USPTO granted patent. Top assignee: Maplebear Inc.. Active years: 2026.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2026
Title: Eduardo Alejandro Colina Mancheno and Proactive Order Remediation
Introduction
Eduardo Alejandro Colina Mancheno is an inventor associated with Maplebear Inc. in Toronto, Canada. His patent work addresses how an online concierge system can respond proactively to potential problems during order fulfillment.
Latest Patents
Colina Mancheno is associated with 1 patent: “Machine Learned Model for Proactively Selecting a Remedial Action Before Receiving a Notification of a Problem with an Order.” The invention describes training a model to estimate whether a user may stop interacting with the service if an order-fulfillment event occurs and no proactive remedy is offered. When such an event is detected, the system can use that estimate to decide whether to provide an action, such as a credit, discount, or free delivery, before the user reports a problem.
Career Highlights
His patent reflects an application of machine learning to customer retention and order support. By evaluating potential user churn during fulfillment, the system aims to help determine when an early remedial action may be appropriate.
Collaborations
Colina Mancheno is associated with Maplebear Inc., the company behind the Instacart service. His listed coworker is Brent Scheibelhut.
Conclusion
Eduardo Alejandro Colina Mancheno’s patent focuses on using predictive modeling to identify order issues that may warrant proactive customer support.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile