This inventor holds 1 USPTO granted patent. Top assignee: Sk Marketing & Company, Co., Ltd. Active years: 2010.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2010
Title: The Innovations of Dong-Soon Min
Introduction
Dong-Soon Min is a notable inventor based in Gyeonggi-do, South Korea. He has made significant contributions to the field of technology, particularly in the area of call routing systems. His innovative approach combines advanced speech recognition technology with effective counseling methods to enhance communication services.
Latest Patents
One of Dong-Soon Min's key patents is titled "Quality of service call routing system using counselor and speech recognition engine and method thereof." This patent describes a QoS call routing system that utilizes a speech recognition engine to recognize speech and output characters and results. The system includes a first counselor group terminal that reproduces the client's speech file for a counselor, allowing for better recognition when the speech recognition results fall below a reference value. Additionally, a second counselor group terminal enables a counselor from a different group to assist when the first counselor fails to recognize the speech. An IVR server controls the engine and terminals to provide necessary information to the client.
Career Highlights
Dong-Soon Min is currently employed at Sk Marketing & Company, Co., Ltd. His work at this company has allowed him to develop and refine his innovative ideas, contributing to advancements in communication technology. His dedication to improving service quality through technology is evident in his patent work.
Collaborations
Dong-Soon Min has collaborated with several talented individuals, including Seung-Woo Chung and Do-Sung Kim. These collaborations have fostered a creative environment that encourages the development of innovative solutions in their field.
Conclusion
Dong-Soon Min's contributions to the field of technology, particularly through his patent on call routing systems, highlight his innovative spirit and commitment to enhancing communication services. His work continues to influence the industry and pave the way for future advancements.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile