This inventor holds 1 USPTO granted patent. Top assignee: Morgan Stanley Services Group Inc.. Active years: 2026.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2026
Title: Divya Goyal and AI-Driven Chatbot Improvement.
Introduction
Divya Goyal is an inventor associated with Surat, India. Her work includes a patented system and method for improving chatbots through intelligent artificial intelligence data extraction.
Latest Patents
Goyal is named on 1 patent: “System and Method for Improving Bots Using Intelligent Artificial Intelligence Data Extraction.” The invention uses a large language model to summarize chatbot transcripts and group similar conversations into standardized intents. It then identifies user utterances and summarizes how each intent was resolved. For each standardized intent, the system can create a project management ticket containing related resolutions and utterances, or use the utterances to train a chatbot.
Career Highlights
Goyal is associated with Morgan Stanley Services Group Inc. Her patent describes an approach to turning chatbot conversations into structured information that can support chatbot training and project management.
Collaborations
The provided information lists Anju Jain and Guy Tufau, Jr. as Goyal’s coworkers. It does not specify their roles in the patent or whether they collaborated on the invention.
Conclusion
Divya Goyal’s patented work applies large language models to organize chatbot conversations into actionable intents, resolutions, and training data.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile