Company Filing History:
Years Active: 2019-2024
Title: Dileep Kumar Basam: Innovator in Customer Support and Reconfigurable Structures
Introduction
Dileep Kumar Basam is a prominent inventor based in San Jose, CA. He has made significant contributions to technology with a total of six patents to his name. His work primarily focuses on enhancing customer support systems and developing innovative building structures.
Latest Patents
One of his latest patents is for an "Interactive Error User Interface." This invention provides a proactive customer support system that monitors outgoing communications from an application server to a client device. It detects error messages, determines the error type, and generates an issue ticket that includes the error message and its type. The system also assigns a priority score and ranks open error tickets based on their respective messages. Additionally, it offers help messages and replies to information requests from client devices.
Another notable patent is for "Systems and Methods for Automatically Reconfiguring a Building Structure." This invention involves techniques for modulating the physical configuration of a reconfigurable building structure. The structure is designed with movable physical elements that can be adjusted to accommodate items being moved into it. For instance, the spacing between shelves can be expanded in response to an order for a large item, ensuring that the building structure is ready to accept the item upon delivery.
Career Highlights
Dileep Kumar Basam is currently employed at eBay, Incorporated, where he continues to innovate and develop new technologies. His work has had a significant impact on the fields of customer support and building design.
Collaborations
He has collaborated with notable coworkers, including Andrew Chalkley and Ethan Benjamin Rubinson, contributing to a dynamic and innovative work environment.
Conclusion
Dileep Kumar Basam is a distinguished inventor whose work in customer support systems and reconfigurable structures showcases his innovative spirit. His contributions continue to influence technology and improve user experiences.