Company Filing History:
Years Active: 2015-2020
Title: The Innovative Contributions of Denise Ann Mallory
Introduction
Denise Ann Mallory is a prominent inventor based in La Vista, Nebraska. She has made significant contributions to the field of call center management through her innovative patents. With a total of six patents to her name, Denise has established herself as a key figure in her industry.
Latest Patents
Denise's latest patents include a system, method, and computer-readable medium for call center management. This call center system is designed to record call data into call records. A transfer center within the call center is responsible for transferring the call records to a database. Additionally, a query engine, controlled from an interactive user interface, executes queries on the call data records in the database, allowing for real-time analysis of the call data.
Career Highlights
Denise works at West Corporation, where she applies her expertise in developing innovative solutions for call center operations. Her work has greatly enhanced the efficiency and effectiveness of call center management.
Collaborations
Denise has collaborated with notable coworkers, including Michael J Moore and Erika Nelson Kessenger. These partnerships have contributed to her success and the advancement of her projects.
Conclusion
Denise Ann Mallory's contributions to call center management through her patents demonstrate her innovative spirit and dedication to improving industry practices. Her work continues to influence the field and inspire future innovations.