Deepak Kumar Shivalingappa

Title: Deepak Kumar Shivalingappa and Intelligent Service Request Remedies.

Introduction

Deepak Kumar Shivalingappa is an inventor based in Bengaluru, India. His work includes a patented approach to analyzing computer-system service requests and selecting remedies with the help of natural language processing and machine learning.

Latest Patents

Shivalingappa is associated with 1 patent: “System and Method for Implementing Intelligent Service Request Remedy.” The invention describes receiving a service request related to a computer system and using natural language processing to identify key terms. A machine-learning algorithm then assigns the request to a classification group associated with a remedy. The system evaluates the remedy’s success rate and, when it exceeds a predetermined threshold, implements the remedy in the computer system.

Career Highlights

Shivalingappa is associated with Cerner Innovation, Inc. His patent reflects an application of artificial intelligence to service management, aiming to help computer systems identify and apply remedies based on the classification of incoming requests and the measured success of those remedies.

Collaborations

The provided information identifies Chirag Bharatia and Vijay Chendrayan Chandrasekar as Shivalingappa’s coworkers. Their names are associated with his professional context, though specific collaborative roles in the patent are not stated.

Conclusion

Deepak Kumar Shivalingappa’s patent presents a data-driven method for analyzing service requests and implementing remedies when their measured success meets a defined threshold.