Deborah M Putt

Title: Celebrating the Innovations of Deborah M Putt

Introduction: Deborah M Putt, based in Chester Springs, PA, is a celebrated inventor recognized for her innovative contributions to service management technology. She holds a patent that enhances the way businesses manage customer requests, streamlining operations and improving customer satisfaction.

Latest Patents: Putt's notable patent is titled "Method, system and program product for managing a customer request." This inventive solution involves receiving a composite service request from a customer, defining a delivery task list that includes necessary tasks, and assigning these tasks to appropriate service providers. A scheduled timeline for task performance is then established, while the status of these tasks is diligently tracked throughout the process. Upon completion, the system ensures that the customer is notified, surveyed, or invoiced, enhancing overall service efficiency.

Career Highlights: Putt's principal association is with the International Business Machines Corporation (IBM), where she has made significant strides in developing technologies that facilitate customer relationship management. Her role at IBM has positioned her at the forefront of innovation in the technology sector.

Collaborations: Throughout her career, Deborah has collaborated with esteemed colleagues such as Nathan Sauders Caswell and Jeffrey D Gilley. These partnerships have undoubtedly contributed to the refinement and success of her innovative endeavors.

Conclusion: Deborah M Putt is a remarkable inventor whose work has had a positive impact on how businesses interact with their customers. Her dedication to innovation at IBM and her ability to collaborate effectively with others demonstrate her commitment to improving service processes and customer experience.