The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 17, 2011
Filed:
May. 27, 2005
Nathan S. Caswell, Yorktown Heights, NY (US);
Jeffrey D. Gilley, New Albany, IN (US);
Drew A. Kightlinger, Indianapolis, IN (US);
Deborah M. Putt, Chester Springs, PA (US);
Nathan S. Caswell, Yorktown Heights, NY (US);
Jeffrey D. Gilley, New Albany, IN (US);
Drew A. Kightlinger, Indianapolis, IN (US);
Deborah M. Putt, Chester Springs, PA (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
Under the present invention, a request for a composite service is received from a customer. Based on the request, a delivery task list including one or more tasks required to fulfill the request is defined. The tasks are each then assigned to a service provider for performance, and a schedule for their performance is determined. As the tasks are being performed, a tracking a status thereof is tracked. Once the tasks have been completed, the customer is notified, surveyed and/or invoiced.