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For the Inventor, By the Inventor

Newcastle, WA, United States of America

David Clarence Mullen

This inventor holds 11 USPTO granted patents. Top assignees: Avaya Technology LLC, Avaya Inc.. Active years: 2001-2013.

IDiyas Innovation Intelligence. (2026). Inventor Profile: David Clarence Mullen. Retrieved from https://idiyas.com/inventor/david-clarence-mullen

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

Calculating rank
USPTO Granted Patents = 11

% Patents Active = 72.7

Average Co-Inventor Count = 1.3

ph-index = 8

Forward Citations = 421(Granted Patents)


Company Filing History:

goldMedal8 out of 696 
 
Avaya Technology LLC
 patents
silverMedal3 out of 2,328 
 
Avaya Inc.
 patents

Years Active: 2001-2013

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11 patents (USPTO):Explore Patents
1. 8499301 - Dynamically allocating server resources to competing classes of work based upon achievement of service goals (2013-07-30),
2. 7885401 - Method and apparatus to forecast the availability of a resource (2011-02-08),
3. 7817796 - Coordinating work assignments for contact center agents (2010-10-19),
4. 7386850 - Arrangement for scheduling tasks based on probability of availability of resources at a future point in time (2008-06-10),
5. 7266193 - Adaptive feedback arrangement for controlling agent availability service level in a predictive dialer (2007-09-04),
6. 7200219 - Dynamically allocating server resources to competing classes of work based upon achievement of service goals (2007-04-03),
7. 7170990 - Autonomous dispatcher method and apparatus (2007-01-30),
8. 7095841 - Queued task/queued resource state forecaster (2006-08-22),
9. 6636599 - Reserving resources for anticipated work items via simulated work items (2003-10-21),
10. 6560649 - Hierarchical service level remediation for competing classes based upon achievement of service level goals (2003-05-06),
11. 6272544 - Dynamically assigning priorities for the allocation of server resources to completing classes of work based upon achievement of server level goals (2001-08-07),

Title: David Clarence Mullen: Innovator in Resource Management Technologies

Introduction

David Clarence Mullen is a notable inventor based in Newcastle, WA (US). He holds a total of 11 patents that focus on innovative solutions for resource management and server allocation. His work has significantly contributed to the fields of technology and telecommunications.

Latest Patents

Mullen's latest patents include a system for dynamically allocating server resources to competing classes of work based on the achievement of service goals. This invention allows for the adjustment of the number of servers assigned to server pools, optimizing performance based on unmet service needs. The system can utilize both human and robotic service agents, enhancing efficiency in work processing facilities. Another significant patent involves a method and apparatus to forecast the availability of resources. This invention provides accurate forecasts of resource availability within a determined forecast horizon by analyzing statistics related to task completion.

Career Highlights

Throughout his career, Mullen has worked with prominent companies such as Avaya Technology LLC and Avaya Inc. His experience in these organizations has allowed him to develop and refine his innovative ideas, leading to his successful patent applications.

Collaborations

Mullen has collaborated with notable colleagues, including Joyce A Clippinger and Thomas J Edwards. Their combined expertise has contributed to the development of advanced technologies in resource management.

Conclusion

David Clarence Mullen's contributions to the field of resource management through his patents and collaborations highlight his role as an influential inventor. His innovative solutions continue to impact the technology landscape positively.

Profile summary based on public USPTO records.
Data Sources: USPTO Patent Grant XML, Patent Center, EPO & CIPO • Normalized by IDiyas Innovation Graph. Methodology & provenance architecturePlease report any incorrect information to [email protected]
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