This inventor holds 2 USPTO granted patents. Top assignee: Other. Active years: 1999.
Company Filing History:
2 out of 834,350 Years Active: 1999
Title: Innovations by Daniel R McCullough
Introduction
Daniel R McCullough is an inventive mind based in Broken Arrow, OK (US). He has made significant contributions to the field of customer service technology through his innovative patents. With a total of 2 patents, McCullough has developed systems that enhance the efficiency of service delivery in various settings.
Latest Patents
One of McCullough's notable inventions is the "Automatic Customer Number Paging System." This system is designed for fast service or while-you-wait sales environments. It integrates seamlessly with existing point-of-sale hardware and software systems. The paging system notifies customers through audio announcements or visual displays when their orders are ready. It also suppresses keyboard errors and allows for corrections, ensuring a smooth customer experience. Additionally, the system features a skipped number option, alerting service personnel to any delays in order fulfillment.
Another significant patent is the "Skipped Number Display for Customer Service Control System." This system addresses the challenge of managing customer orders in large areas, such as retail stores. It keeps track of customers whose orders have been skipped and not paged after a certain time. For instance, in a pharmacy setting, when a prescription is ready, the customer's number is displayed prominently. If a number is skipped, the system alerts the pharmacist, allowing them to investigate the issue. This invention includes an algorithm for detecting erroneous entries, ensuring accuracy in customer service.
Career Highlights
Daniel R McCullough has dedicated his career to improving customer service technologies. His innovative solutions have streamlined processes and enhanced customer satisfaction in various industries. His work reflects a commitment to addressing real-world challenges through technology.
Collaborations
Daniel has collaborated with his coworker, Robert K McCullough, to further develop and refine his inventions. Their partnership has contributed to the successful implementation of these innovative systems.
Conclusion
Daniel R McCullough's contributions to customer service technology through his patents demonstrate his innovative spirit and dedication to improving service efficiency. His inventions are valuable assets in enhancing customer experiences across various industries.