The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 15, 1999
Filed:
Jan. 17, 1997
Robert K McCullough, Broken Arrow, OK (US);
Daniel R McCullough, Broken Arrow, OK (US);
Other;
Abstract
There is disclosed a system and method to call sequentially serviced customers from a large area, such as a retail store, back to a pick-up counter, keeping track of any customer's jobs that have been skipped and not paged after a predetermined time. For example, in a pharmacy a customer is given a number when presenting a prescription to be filled. When the prescription is ready the customer's number is entered and shown on a large display in the center of the store to page the customer. If a number is skipped then this system solves the problem by showing the pharmacist skipped numbers on a screen of a keypad after a preset wait period and advises the pharmacist to determine why the customer was skipped. The system has an algorithm for detecting erroneous entries and recovery if a wrong number is accidentally entered.