This inventor holds 1 USPTO granted patent. Top assignee: Microsoft Technology Licensing, LLC. Active years: 2004.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2004
Title: Daniel Li and His Patent for Support Incident Management.
Introduction
Daniel Li is an inventor associated with Redmond, Washington, and Microsoft Technology Licensing, LLC. His patent work addresses ways to manage information about computer support incidents.
Latest Patents
The supplied information identifies one patent associated with Daniel Li: Methods and Systems for Reporting and Resolving Support Incidents. The invention gathers information about a support incident, links it to a support channel, and collects current and historical information from a computer. Implementations may package and send the gathered information to a support vendor. The patent describes methods, systems, computer-readable media, and data structures for carrying out these functions. His listed portfolio includes 1 patent.
Career Highlights
The available details connect Li’s patent activity with Microsoft Technology Licensing, LLC. His invention focuses on organizing and transmitting information that can help support providers investigate and resolve computer-related incidents.
Collaborations
The supplied information lists Avronil Bhattacharjee and Davide Massarenti as Li’s coworkers. Their names are provided as professional associations, without further details about their roles in this patent.
Conclusion
Daniel Li’s listed invention concerns a structured approach to reporting and resolving computer support incidents, including gathering, associating, and sharing relevant information.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile