Daniel Johnson

Title: Daniel Johnson and AI-Based Query and Response Systems

Introduction

Daniel Johnson is an inventor associated with Dunnellon, Florida, and State Farm Mutual Automobile Insurance Company. His patent work describes an artificial intelligence system designed to help representatives respond to incoming queries in real time.

Latest Patents

Johnson is named on 1 patent: “Artificial intelligence-based query and response systems and methods.” The invention presents an AI-generated response to an inbound message in a graphical user interface, alongside links to relevant documents retrieved from a subject-category database. It also lets a representative provide feedback on the proposed response. The system records that feedback, uses it to create a training dataset, and retrains the AI response model. The retrained model can then generate a revised response to the current message in real time.

Career Highlights

Johnson’s listed patent connects his work with the development of AI-assisted customer-service tools at State Farm Mutual Automobile Insurance Company. The system’s feedback and retraining process is intended to refine proposed responses using representative input and relevant reference materials.

Collaborations

Catherine Espel-Logan and Jason L. Keeney are identified as Johnson’s coworkers. The available information does not specify their roles in the patent or whether they collaborated on the invention.

Conclusion

Daniel Johnson’s patent describes an AI-based approach to real-time query responses that incorporates relevant documents and representative feedback to improve future suggestions.