Cynthia N Dahm

Title: Cynthia N Dahm: Innovator in Mobile Subscriber Services

Introduction

Cynthia N Dahm is a prominent inventor based in Palo Alto, CA (US). She has made significant contributions to the field of mobile subscriber services, holding a total of 3 patents. Her work focuses on enhancing user experience and retention in mobile communications.

Latest Patents

Cynthia's latest patents include an "Online churn reduction and loyalty system." This invention provides a method and system for implementing subscriber loyalty and retention techniques, particularly suitable for mobile devices with small screens and limited keypad communication. The system allows mobile subscribers identified as likely candidates for churning to efficiently and interactively review offers for mobile service plans that better meet their needs. Additionally, she has developed a "Visual interface to mobile subscriber account services." This invention offers a method and apparatus for providing visual interfaces to mobile subscriber account services, enabling users to access desired information and place service requests through their mobile devices.

Career Highlights

Cynthia is currently associated with Openwave Systems Inc., where she continues to innovate in the mobile technology sector. Her work has been instrumental in improving the way subscribers interact with their mobile services.

Collaborations

Cynthia has collaborated with notable colleagues, including Andrew L Laursen and Gregory Heumann, contributing to advancements in mobile technology.

Conclusion

Cynthia N Dahm's innovative work in mobile subscriber services has significantly impacted the industry. Her patents reflect her commitment to enhancing user experience and retention in mobile communications.