Company Filing History:
Years Active: 2014-2020
Title: Innovations by Christopher Eric Kay
Introduction
Christopher Eric Kay is an accomplished inventor based in Palo Alto, California. He has made significant contributions to the field of technology, particularly in user interface customization and customer support systems. With a total of five patents to his name, Kay's work reflects a commitment to enhancing user experiences in financial applications and customer service.
Latest Patents
One of Kay's latest patents is a "System and method for customizing real-time applications on a user interface." This innovative method allows for the customization of user interfaces by receiving identification information from a touchpoint device. It accesses user records from a database to determine the appropriate application windows for display. The system enables users to perform financial transactions seamlessly while receiving real-time updates.
Another notable patent is the "System and method for providing customer support on a user interface." This invention aims to improve service transactions by connecting users with well-trained professionals instantly. The two-way communication system ensures that users can access the right expert at the right time, transforming potentially negative experiences into positive interactions.
Career Highlights
Christopher Kay currently works at Citibank, N.A., where he applies his innovative ideas to enhance financial services. His role involves developing systems that streamline user interactions and improve customer satisfaction. Kay's expertise in technology and user experience design has positioned him as a valuable asset in the banking sector.
Collaborations
Throughout his career, Kay has collaborated with notable professionals, including Sopnendu Mohanty and Sam Lising. These partnerships have allowed him to leverage diverse expertise and drive innovation in his projects.
Conclusion
Christopher Eric Kay's contributions to technology through his patents and work at Citibank highlight his dedication to improving user experiences in financial applications and customer support. His innovative spirit continues to influence the industry positively.