Company Filing History:
Years Active: 2012-2022
Title: Christine Jefson: Innovator in Service Quality Monitoring
Introduction
Christine Jefson is a prominent inventor based in Seattle, WA (US), known for her contributions to the field of service quality monitoring. With a total of five patents to her name, she has made significant strides in enhancing the understanding of quality of service (QoS) from a user-centric perspective.
Latest Patents
Her latest patents focus on activity-and dependency-based service quality monitoring. The first patent outlines a method for evaluating a plurality of activities within a service by identifying distinct network service paths for each activity. This method includes measuring service quality metrics for each network segment and determining an overall service quality metric based on these measurements. The second patent emphasizes that traditional QoS measurements often rely on abstract metrics, which may not accurately reflect users' experiences. By identifying specific activities and their dependencies, this approach aims to provide more relevant QoS information that aligns with users' actual experiences.
Career Highlights
Christine Jefson is currently employed at Microsoft Technology Licensing, LLC, where she applies her expertise in service quality monitoring. Her innovative work has contributed to the development of more effective methods for assessing service quality, ultimately enhancing user satisfaction.
Collaborations
Some of her notable coworkers include Greg A Kohanim and Jonathan L Wiedemann, who have collaborated with her on various projects related to service quality.
Conclusion
Christine Jefson's work in service quality monitoring represents a significant advancement in understanding user experiences. Her innovative patents and contributions to Microsoft Technology Licensing, LLC, highlight her role as a leading inventor in this field.