Company Filing History:
Years Active: 1995
Title: The Innovative Mind of Chris A Grafft
Introduction
Chris A Grafft is a notable inventor based in Austin, Texas. He has made significant contributions to the field of technology, particularly in the area of automatic call distribution systems. His innovative approach has led to the development of a unique method that enhances the efficiency of database synchronization.
Latest Patents
Chris A Grafft holds a patent for a method designed for resynchronizing a secondary database and a primary database within an automatic call distribution (ACD) system. This method addresses the challenges faced when the primary system controller is out of synchronization with the redundant system controller. The process involves suspending selected database update functionality of the redundant system controller while copying database files and shared memory in phases. This ensures that data collection, call answering, and queuing of calls continue seamlessly, with only a brief interruption before resynchronization occurs. The system's slight delay in answering incoming calls allows the primary system controller to synchronize effectively, ensuring real-time operation.
Career Highlights
Chris A Grafft is associated with Aspect Telecommunications Corporation, where he has applied his expertise in developing advanced telecommunications solutions. His work has been instrumental in improving the reliability and efficiency of communication systems.
Collaborations
Throughout his career, Chris has collaborated with talented individuals such as Michael J Butensky and Richard A Gibbs. These partnerships have fostered innovation and contributed to the success of various projects within the telecommunications sector.
Conclusion
Chris A Grafft's contributions to the field of telecommunications through his innovative patent and collaborative efforts highlight his role as a significant inventor. His work continues to influence the efficiency of automatic call distribution systems, showcasing the importance of innovation in technology.