Company Filing History:
Years Active: 2023
Title: Innovations by ChiaHsun Lin in Secure Remote Data Submission
Introduction
ChiaHsun Lin is an accomplished inventor based in Plano, TX (US). He has made significant contributions to the field of secure data transmission, particularly in Interactive Voice Response (IVR) systems. His innovative approach enhances the security of authentication processes, making it safer for callers to interact with automated systems.
Latest Patents
ChiaHsun Lin holds a patent for a groundbreaking invention titled "Secure remote data submission for IVR systems." This patent focuses on apparatus and methods designed to enhance the security of the authentication process for callers initiating a call in an IVR system. The methods involve routing the call through the IVR system to a headset, retrieving data associated with the caller, and displaying validation information on an agent's computer. The agent can then select validation information, prompting a request for the caller to input this information via their mobile phone. The caller's authentication is based on the information provided, ensuring a secure interaction.
Career Highlights
ChiaHsun Lin is currently employed at Bank of America Corporation, where he applies his expertise in developing secure communication technologies. His work is instrumental in improving customer interactions with banking services through enhanced security measures.
Collaborations
ChiaHsun Lin collaborates with talented professionals such as Juraj Partila and Yogesh Raghuvanshi. Together, they contribute to innovative projects that aim to advance technology in secure data transmission.
Conclusion
ChiaHsun Lin's contributions to secure remote data submission in IVR systems highlight his commitment to enhancing security in communication technologies. His innovative patent and work at Bank of America Corporation demonstrate his significant impact in the field.