Company Filing History:
Years Active: 2016-2023
Title: Chetanya Chauhan: Innovator in Self-Service Technology
Introduction
Chetanya Chauhan is a prominent inventor based in San Francisco, CA. He has made significant contributions to the field of technology, particularly in self-service customization protocols. With a total of six patents to his name, Chauhan is recognized for his innovative solutions that enhance user experience in customer relationship management (CRM) systems.
Latest Patents
One of Chetanya Chauhan's latest patents is the Responsive Self-Service Template. This technology relates to a self-service customization protocol for a single-page website that implements a support component add-in to a CRM website. The protocol is designed to customize support component add-in code for the CRM website. In various embodiments, it includes customization instructions applicable to at least one page element of the support component add-in. The page element may be configured to search for support articles hosted by the CRM website, display a visual representation of featured categories of articles, and facilitate contact with support for the CRM website.
Career Highlights
Chetanya Chauhan is currently employed at Salesforce.com, Inc., where he continues to develop innovative technologies that improve customer interactions. His work focuses on creating user-friendly solutions that streamline support processes and enhance the overall functionality of CRM systems.
Collaborations
Chauhan collaborates with talented professionals in his field, including Michael Chou and Joseph Shelby Hubick. These partnerships contribute to the development of cutting-edge technologies that address the evolving needs of users.
Conclusion
Chetanya Chauhan is a notable inventor whose work in self-service technology has made a significant impact on CRM systems. His innovative patents and collaborations reflect his commitment to enhancing user experience and functionality in technology.