The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 05, 2019

Filed:

Jun. 01, 2018
Applicant:

Salesforce.com, Inc., San Francisco, CA (US);

Inventors:

Chetanya Chauhan, San Francisco, CA (US);

Michael Chou, Los Altos, CA (US);

Joseph Shelby Hubick, Vancouver, CA;

Assignee:

salesforce.com, inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 9/44 (2018.01); G06F 8/38 (2018.01); G06F 16/951 (2019.01); G06F 16/958 (2019.01); G06F 17/21 (2006.01); H04L 29/08 (2006.01);
U.S. Cl.
CPC ...
G06F 8/38 (2013.01); G06F 16/951 (2019.01); G06F 16/958 (2019.01); G06F 16/972 (2019.01); G06F 17/214 (2013.01); H04L 67/02 (2013.01); H04L 67/10 (2013.01);
Abstract

The technology disclosed relates to a self-service customization protocol for a single page website that implements a support component add-in to the CRM website. The self-service customization protocol may be configured to customize at least one page element of the customized component, wherein the page element is configured to allow a website visitor to interface with a service provided via the website, which may be edited by customers without having to perform coding. In some embodiments, code may be generated for the customized component via an engine.


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