Company Filing History:
Years Active: 2009-2012
Title: Cheryl A. Kotan: Innovator in Interactive Voice Response Systems
Introduction
Cheryl A. Kotan is a notable inventor based in Omaha, NE (US). She has made significant contributions to the field of interactive voice response systems. With a total of 2 patents, her work focuses on enhancing user experience in voice applications.
Latest Patents
Cheryl's latest patents include a method for providing help within an interactive voice response application. This method involves determining an interactive voice response event corresponding to a help menu request. The event can be classified as either a default help request or a user-initiated help request. If classified as a default help request, a time for receiving user input is set to a default value. Conversely, if it is a user-initiated help request, the time for receiving user input is set to a value less than the default. The application can take programmatic action upon the expiration of the time for receiving user input.
Career Highlights
Cheryl A. Kotan is associated with International Business Machines Corporation, commonly known as IBM. Her work at IBM has allowed her to innovate and develop solutions that improve interactive voice response systems.
Collaborations
Cheryl has collaborated with notable coworkers such as Patrick Michael Commarford and James Robert Lewis. Their combined expertise has contributed to the advancement of technology in their field.
Conclusion
Cheryl A. Kotan is a pioneering inventor whose work in interactive voice response systems has made a significant impact. Her innovative patents and collaborations highlight her dedication to enhancing user experience in technology.