This inventor holds 1 USPTO granted patent. Top assignee: Airbnb, Inc.. Active years: 2026.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2026
Title: Cheng Wan and Real-Time Guest–Host Message Issue Detection.
Introduction
Cheng Wan is an inventor based in Kirkland, Washington, and works at Airbnb, Inc. His patent work addresses the detection of potential issues in conversations between guests and hosts.
Latest Patents
Wan is associated with 1 patent: “Systems and Methods for Detecting Real-Time Issues in Guest-Host Messages Using Machine Learning Models.” The invention analyzes messages exchanged through a conversational interface, using separate machine-learning models to estimate the likelihood of guest issues and host issues. When specified keywords appear and the relevant probability exceeds a predetermined threshold, the system can provide an alert visible only to the guest or host, as appropriate.
Career Highlights
Wan’s listed patent reflects work on applying machine learning to real-time communication and issue detection in a hospitality context. His professional affiliation is Airbnb, Inc.
Collaborations
The provided information identifies Zachary Barbitta and Morris Chuang as Wan’s coworkers. It does not specify their roles in the patent or whether they collaborated on the invention.
Conclusion
Cheng Wan’s patent describes a targeted approach to identifying potential guest and host issues in real time while keeping alerts visible to the relevant participant.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile