The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 01, 2026
Filed:
Apr. 12, 2024
Airbnb, Inc., San Francisco, CA (US);
Zachary Barbitta, Seattle, WA (US);
Morris Chuang, Seattle, WA (US);
Ying Lyu, Santa Clara, CA (US);
Cen Mia Zhao, Foster City, CA (US);
Lianghao Li, Los Altos, CA (US);
Cheng Wan, Kirkland, WA (US);
Brian Wang, Woodinville, WA (US);
Jordan Yeager, Hood River, OR (US);
Zhu Xiong, Mercer Island, WA (US);
Ying Zhang, Palo Alto, CA (US);
Yinglu Shao, Centreville, VA (US);
Shuqi Sun, Sunnyvale, CA (US);
Airbnb, Inc., San Francisco, CA (US);
Abstract
There is provided a method that is performed while a host and a guest are using a conversational messaging interface. For a message thread, in response to receiving a guest message, the method computes a probability for guest issues by inputting feature vectors from the guest message to a guest issue detection model. In response to receiving a host message, the message computes a probability for host issues by inputting feature vectors from the host message to a host issue detection model. If the message thread includes particular keywords, and if the probability for the guest issues is above a guest issue predetermined threshold, the method includes providing alerts that is visible only to the guest. If the probability for the host issues is above a host issue predetermined threshold, the method also includes providing alerts that is visible only to the host.