Company Filing History:
Years Active: 2020
Title: The Innovations of Charles Lafferty
Introduction
Charles Lafferty is an accomplished inventor based in New York, NY (US). He has made significant contributions to the field of customer service technology. His innovative approach has led to the development of a unique patent that enhances the efficiency of customer service applications.
Latest Patents
Lafferty holds a patent for an "Interface synchronization system and method." This invention provides a method, apparatus, system, and computer program product for synchronizing a display context across multiple customer service applications. The system receives service requests from customers through various communication channels. It accesses customer service tickets and synchronizes the display context across different graphical user interfaces, improving the overall customer service experience.
Career Highlights
Charles Lafferty is currently employed at ADP, Inc., where he continues to innovate in the realm of customer service technology. His work focuses on creating solutions that streamline processes and enhance user experience. Lafferty's dedication to his craft has positioned him as a valuable asset in his field.
Collaborations
Some of Lafferty's notable coworkers include Shawn Murphy and Michael Syrquin. Their collaborative efforts contribute to the innovative environment at ADP, Inc.
Conclusion
Charles Lafferty's contributions to customer service technology through his patent demonstrate his commitment to innovation. His work continues to influence the industry positively.