Orlando, FL, United States of America

Chang-Quin Shu


Average Co-Inventor Count = 8.0

ph-index = 2

Forward Citations = 122(Granted Patents)


Location History:

  • Orlando, FL (US) (2012)
  • Manassas, VA (US) (2012)

Company Filing History:


Years Active: 2012

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2 patents (USPTO):Explore Patents

Title: Chang-Quin Shu: Innovator in Natural Language Understanding

Introduction

Chang-Quin Shu is an accomplished inventor based in Orlando, FL. He has made significant contributions to the field of natural language understanding, particularly in the development of grammars for interactive voice response systems. With a total of two patents to his name, Shu's work has the potential to enhance customer interactions through automated systems.

Latest Patents

Chang-Quin Shu's latest patents focus on methods and systems for creating natural language understanding grammars. These grammars can be generated using information available on websites, allowing for automated creation processes. The tuning measures applied to these grammars aim to optimize their performance in customer contact environments. This innovation enables a variety of statements to be effectively managed by the system, improving user experience.

Career Highlights

Throughout his career, Chang-Quin Shu has worked with notable companies such as Convergys CMG Utah Inc. and Convergys Customer Management Delaware LLC. His experience in these organizations has contributed to his expertise in developing advanced communication technologies.

Collaborations

Chang-Quin Shu has collaborated with professionals like Dhananjay Bansal and Nancy Gardner. These partnerships have likely enriched his work and expanded the impact of his innovations.

Conclusion

Chang-Quin Shu's contributions to natural language understanding demonstrate his commitment to improving interactive voice response systems. His innovative patents and career achievements highlight his role as a key figure in the field of technology.

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