Chandrashekar Srinivasa-Murthy

Title: Innovations by Chandrashekar Srinivasa-Murthy

Introduction

Chandrashekar Srinivasa-Murthy is an accomplished inventor based in Tampa, FL (US). He has made significant contributions to the field of telecommunications, particularly in the area of call transfer systems. With a total of 2 patents to his name, his work has had a notable impact on improving communication technologies.

Latest Patents

One of his latest patents is a method, computer program product, and apparatus for transferring a call and associated data from an IVR system to a live agent or other systems. This innovative solution includes a voice portal of the IVR system that requests an access number for a live agent while sending data associated with the telephone call to a CTI system. The CTI system then requests and receives a routing label from a router, subsequently sending the call data and access number request to a call center. Finally, the CTI system receives the access number from the call center and sends it back through the IVR system to an exchange carrier for transferring the caller to the call center.

Career Highlights

Chandrashekar currently works at Verizon Patent and Licensing Inc., where he continues to develop and refine his innovative ideas. His expertise in telecommunications has positioned him as a valuable asset to his company and the industry at large.

Collaborations

He has collaborated with notable coworkers such as Vijayanand Arumugam and Santosh Bijur, contributing to a dynamic team focused on advancing communication technologies.

Conclusion

Chandrashekar Srinivasa-Murthy's contributions to the field of telecommunications through his patents and collaborative efforts highlight his role as a key innovator in the industry. His work continues to influence the way we communicate today.