Chad McCormick

Title: Chad McCormick: Innovator in Advanced Campaign Management

Introduction

Chad McCormick is a notable inventor based in Draper, UT (US). He has made significant contributions to the field of campaign management technology, holding 2 patents that showcase his innovative approach to outbound dialing platforms.

Latest Patents

One of Chad's latest patents is a system and method for advanced campaign management. This invention presents a solution for managing dialing campaigns in contact center environments. The system allows the outbound dialing platform to automatically modify its behavior throughout the dialing campaign as conditions change. Campaigns are constructed from groups organized into a sequence, enabling the platform to monitor and evaluate campaign details effectively. Group transitions can be initiated based on activation triggers, and the system can also transition to new campaign sequences, pause, or reset based on these triggers. Additionally, manual overrides can initiate transitions, providing flexibility in campaign management.

Career Highlights

Chad has worked with Interactive Intelligence Group, Inc., where he honed his skills in developing advanced technologies for campaign management. His experience in this company has significantly influenced his innovative contributions to the industry.

Collaborations

Chad has collaborated with notable professionals such as Mark R Stumpf and Brian Wolfe, enhancing his work through shared expertise and insights.

Conclusion

Chad McCormick's contributions to advanced campaign management technology reflect his innovative spirit and dedication to improving contact center operations. His patents demonstrate a forward-thinking approach that continues to influence the industry.