Cedric Young

Title: The Innovative Mind of Cedric Young: Patented Solutions in Technology

Introduction

Cedric Young, an accomplished inventor based in Markham, CA, has made significant contributions to the field of technology through his inventive solutions. With a total of three patents to his name, Cedric's work primarily focuses on enhancing business process management and optimizing workload assignment in systems.

Latest Patents

Cedric's latest innovations include two noteworthy patents. The first is the "Work Assignment Queue Elimination," which presents a method for streamlining the process of ticket assignments within a business system. This innovative method involves maintaining a data structure that features an ordered list of ticket assignment rules and metrics. By integrating collected assignment metrics, it revises these rules to improve efficiency.

The second patent, titled "Story-Mode User Interface," revolutionizes how businesses manage and display information related to their processes. This method provides a single story-mode presentation that includes a timeline navigation section, which accurately reflects events pertinent to specific business processes, enhancing user engagement and understanding.

Career Highlights

Currently working at BMC Software, Inc., Cedric has established himself as a key contributor in the realm of software development and business process management. His ability to identify critical problem areas and devise effective solutions has made him a valuable asset to his organization.

Collaborations

Throughout his career, Cedric has collaborated with fellow professionals such as Thomas L. Adrian and Sun Chun Chu. These partnerships have enriched his perspective and contributed to the development of his innovative patents, underscoring the importance of teamwork in driving progress.

Conclusion

Cedric Young exemplifies the spirit of innovation through his impactful patents and contributions to technology. His work at BMC Software, Inc. not only highlights his technical expertise but also demonstrates how thoughtful inventions can simplify complex systems. As Cedric continues to refine and develop new ideas, it is evident that his contributions will shape the future of business process management and user interface design.