Company Filing History:
3 out of 93 
1 out of 43 
1 out of 1 
Years Active: 2014-2023
Title: Innovations of Casem Majd
Introduction
Casem Majd is an accomplished inventor based in Holmdel, NJ (US). He holds a total of 7 patents that showcase his expertise in the field of telecommunications and cloud technology. His innovative contributions have significantly impacted the way contact centers operate in multi-cloud environments.
Latest Patents
One of his latest patents is titled "System and method for model-driven multi-cloud contact center." This invention discloses various methods, apparatuses, systems, and media for automating the deployment and configuration of contact centers. A processor implements a cloud-agnostic model-driven architecture, which includes a design-time environment and a run-time environment. This architecture is configured for the delivery, development, and management of applications across different cloud environments. The system creates a cloud-agnostic model that can be executed on multiple cloud environments for on-demand execution. It also on-boards and validates the model, tests it, publishes it, and activates it to create a multi-cloud contact center.
Another significant patent is "Systems and methods for adjusting carrier quality metrics for intrinsic impairments." This invention pertains to an Internet protocol (IP) telephony system that terminates calls to specific groups of telephone numbers via various telephony carriers. The system monitors the quality of calls and will discontinue using a carrier if the quality falls below a certain threshold. It includes a quality monitoring unit that adjusts the quality threshold for calls to intrinsically impaired numbers, ensuring that the system maintains high-quality communication.
Career Highlights
Casem Majd has worked with notable companies such as Vonage Network, LLC and Vonage America Inc. His experience in these organizations has allowed him to develop and refine his innovative ideas in telecommunications.
Collaborations
Throughout his career, Casem has collaborated with talented individuals, including Nirav J Kadakia and Andrew Bucko. These collaborations have contributed to the successful development of his patents and innovations.
Conclusion
Casem Majd is a prominent inventor whose work in telecommunications and cloud technology has led to significant advancements in the industry. His patents reflect his commitment to innovation and improving the efficiency of contact centers.