Carine Hassan Daouk

Title: Carine Hassan Daouk: Innovations in Airline Reservation Systems

Introduction

Carine Hassan Daouk is an inventor based in Antibes, France, whose work focuses on keeping airline reservation records and electronic tickets consistent. She is associated with Amadeus S.A.S. and holds 2 patents.

Latest Patents

Daouk’s patents address the coordination of passenger name records (PNRs) and electronic tickets.

“De-synchronization monitoring system and method” describes a system that monitors actions performed on PNRs and detects when a reservation record becomes inconsistent with its corresponding electronic ticket. When a de-synchronization event occurs, the system can change the PNR status from “Established” to “Orphan.” It can also flag the record and automatically display information to an agent, including the event and its cause.

“Method and system for automatically keeping travel data consistent between passenger reservation records and corresponding electronic tickets” describes an electronic reconciliation service that compares updated PNRs with corresponding electronic tickets. It links orphaned travel segments with matching ticket coupons, then supports revalidation or reissuance of the ticket. The system can also calculate penalty fees resulting from changes and attach them to updated PNRs.

Career Highlights

Daouk’s patent work addresses practical challenges in airline reservation and ticketing systems. By automating the detection and reconciliation of mismatched records, these inventions are designed to help maintain accurate travel data and provide agents with relevant information.

Collaborations

Her listed coworkers include Christophe Defayet and Eric Boudin. Her work is associated with Amadeus S.A.S., a company active in travel technology.

Conclusion

Carine Hassan Daouk’s inventions focus on improving the consistency of airline reservation records and electronic tickets through automated monitoring and reconciliation.